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  • Is this course for educational purposes?
    All courses provided in this website are for educational purposes only
  • what is the customer data policy
    At Forex XL, we are committed to protecting the privacy and security of your personal information. This Consumer Data Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using our products, services, or accessing our website, you consent to the practices described in this policy. 1. Information We Collect: We may collect the following types of personal information: Contact Information: Name, address, email, phone number. Account Information: Username, password, account preferences. Payment Information: Credit card details, billing address. Usage Data: Information about your interactions with our products or services. 2. How We Use Your Information: We use your personal information for the following purposes: To provide and maintain our products and services. To process transactions and fulfill your requests. To communicate with you, respond to inquiries, and provide support. To improve our products and services through analysis of usage data. 3. Data Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this policy. We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep your information confidential. 4. Security: We implement security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data. 5. Your Choices: You have the right to: Review and update your personal information. Opt-out of receiving marketing communications. Request the deletion of your account and personal data. 6. Cookies: We use cookies and similar technologies to enhance your experience
  • When do I get access to the course?
    All courses are sent right away at the moment of purchase to the customer
  • How can I get a Refund?
    Refunds are applicable within 14 days from the date of purchase. To be eligible for a refund, the course must not have been completed more than 50%. Refunds will only be processed for the original purchaser of the course.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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